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Education
and Experience
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Education
and experience at start
BA/BS
with 1-3 years of related experience.
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BA/BS
with 3+ years of related experience
or
Masters
with 1+ years of related experience.
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Training
or Technical Assistance
(Standardized
vs. Interpretation)
Training
or Tech Assistance
Continued
. . .
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Provides
support/maintenance to established programs and projects. Works
from existing guidelines, information and systems.
Using
existing software creates printed and multimedia materials
in support of instructional or informational projects.
Provides
diverse programmatic support for technical assistance, on-site
training, and conference activity.
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In
addition to Level 1 responsibilities other duties include:
May
establish training and assistance programs for projects or
varying programs.
Possesses
expert knowledge in a specialized subject area such as scientific
applications of research, financial practices, legislative
initiatives, health issues, pedagogical strategies, or management
theory and stays current with changes and developments in the
subject matter.
Provides
technical assistance and problem solving help utilizing subject
matter expertise and negotiating skills.
Provides
leadership, technological and marketing expertise in developing
the design of, policy guidelines for, and management of distance
learning classes or a multi-faceted, complex website involving
a variety of constituencies.
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Budgetary
Authority
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No
budgetary authority.
Smaller
discretionary funds must be routed and approved through proper
channels and follow departmental guidelines.
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May
develop budgetary proposals for programs or projects.
May
manage approved budgets. Some discretionary control over expenditures.
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Contacts
and Communication
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Primary
contacts are with individual students and peers in own unit
or other departments within the university. Other contacts
may include some outside agencies and occasional groups. Follows
standardized information and procedures.
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Interacts
and communicates with a broad range of people in individual
and group meetings within and outside of the university. Initiates
and develops relations with outside groups and agencies. May
cultivate sponsors/partners for program(s) or program activities.
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Program
Coordination
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Assists
in coordination of programs or project elements. Could be
responsible for a smaller program and/or project(s).
Assists
with providing programmatic support.
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Coordinates
parts of, or manages various elements of programs or projects.
Guides,
manages, and expedites responsibilities and sets priorities.
May
have responsibility for overall project/program management.
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Complexity
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General
nature of work involves standardized procedures, processes
and knowledge base.
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Work
involves situations requiring adaptive responses due to changing
priorities and unusual circumstances. Frequent requirement
to make decisions and balance priorities.
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Supervision
of Others
And
Direction Received
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May
direct activities of student workers.
Close
to moderate supervision is received.
Work
is reviewed more frequently.
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May
involve the direction and/or supervision of student workers
(including undergrad and grad students) and/or one classified/unclassified
staff member.
Little
or no supervision. Minimal Daily supervision.
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Creativity/Design
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May
suggest changes to existing policies and procedures within
standardized program guidelines.
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Some
requirement to innovate or create new policies, procedures
or new programs.
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