Overview
Positions
in this job family provide a wide range of professional services
including advising, counseling, and instructional and education
programming and activities to support student learning. The scope
and responsibility of these positions varies and may include providing
services to individuals, working with large groups and organizing
major student programming and events. These positions may be
involved in some aspect of administration or oversight of programs
or program elements of varying degrees of size and significance. In
addition, the type of services provided by these professionals
ranges from delivering standardized information to addressing highly
complex and individualized issues.
Qualifications
Typically
minimum qualification range from a baccalaureate degree with limited
professional experience to an advanced degree with relevant professional
experience and in some cases, professional licensure.
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Criteria
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Level
1
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Level
2
*May
be in addition to level 1 duties
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Education
and Experience
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Education
and experience at start
BA/BS
with 1-3 years of related experience.
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BA/BS
with 3+ years of related experience
or
Masters
with 1+ years of related experience.
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|
Advising
(Standardized
vs. Interpretation)
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Advises
on personal, academic matters, school policies, regulations
and rules.
Maintains
records on students and academic progress.
Advise
students on standardized information.
(Examples
include admissions criteria, financial aid, etc.)
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In
addition to Level 1 responsibilities other duties include:
Manages
and assigns student caseloads, responsible for counseling and
related services, may apply counseling theory.
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Budgetary
Authority
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No
budgetary authority.
Smaller
discretionary funds must be routed and approved through proper
channels and follow departmental guidelines.
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May
develop budgetary proposals for programs or projects.
May
manage approved budgets. Some discretionary control over expenditures.
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Contacts
and Communication
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Primary
contacts are with individual students and peers in own unit
or other departments within the university. Other contacts
may include some outside agencies and occasional groups. Follows
standardized information and procedures.
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Interacts
and communicates with a broad range of people in individual
and group meetings within and outside of the university. Initiates
and develops relations with outside groups and agencies. May
cultivate sponsors/partners for program or program activities.
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Program
Coordination
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Assists
in coordination of program or project elements. Assists with
providing programmatic support. Could be responsible for smaller
program and or project(s).
May
assist with parts of coordination and recruitment strategies
for CC’s and HS’s. May assist with orientation programs.
|
Coordinates
parts of, or manages various elements of programs or projects.
Guides,
manages, and expedites responsibilities and sets priorities.
Serves
as event coordinator and administers programs.
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Decision
Making
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Makes
decisions and takes action using standardized guidelines. May
seek supervisory support.
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Makes
decisions and takes action using guidelines with the ability
to interpret and make decisions based on professional judgment.
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Complexity
|
General
nature of work involves standardized procedures, processes
and knowledge base.
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Work
involves situations requiring adaptive responses due to changing
priorities and unusual circumstances. Frequent requirement
to make decisions and balance priorities.
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| Supervision
of Others
and
Supervision Received
|
May
direct activities of student workers.
Close
to moderate supervision is received.
Work
is reviewed more frequently.
|
May
involve the direction and/or supervision of student workers
(including undergrad and grad students) and/or one classified/unclassified
staff member.
Little
or no supervision received. Minimal daily supervision.
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Creativity/Design
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May
suggest changes to existing policies and procedures within
standardized program guidelines.
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Some
requirement to innovate or create policies, procedures or programs.
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